Ever seen a team celebrate record-high velocity while customers quietly vanish? This satirical fable will make you laugh, cringe, and maybe rethink what you measure next sprint. The Velocity Cult(A modern corporate fable about rewarding A while hoping for B) Let me tell you about Sophie. She joined bright-eyed, caffeinated, and carrying just enough imposter syndrome to fit right in. Day one, her manager pointed at the wall-sized Jira dashboard glowing with KPI green. Clear goal. No ambiguity. Sprint 1She closed a few tickets. It felt good. Sprint 2Sophie refined her craft. Her masterpiece:
Velocity spiked. Sprint 3Sophie published The Art of Story Hygiene. Someone asked about customer outcomes. Customers remained unchanged. Sprint 4She built a Slack bot that chimed “+5 Velocity!” when a ticket closed. The office printer jammed on certificates. Sprint 6A new engineer asked, “Shouldn’t we focus on outcomes?” Silence. Sophie smiled the way you smile at a toddler holding a knife. The bot chimed. Sprint 10Automation arrived. Velocity reached orbit. Sophie opened a ticket: “Add missing features (research) — 13 pts.” Sprint 52Velocity doubled, then tripled. Sophie was promoted to teach Velocity Discipline across the org. Then, one quiet afternoon, the product was sunset. EpilogueSophie kept a screenshot of the final dashboard. The company filed it under “Post-Mortem Exhibit A.” Months later, somewhere else, a manager pointed to a fresh dashboard and told a new hire: MoralIf your people don’t share the vision, they’ll follow the metric. As Steven Kerr warned in his classic, “On the Folly of Rewarding A While Hoping for B,” reward A while hoping for B, and you’ll get more A and less B. So stop rewarding points. FAQQ: Is “The Velocity Cult” based on a true story? Q: What’s the real lesson here? Q: How can we avoid becoming Sophie’s company? Explore further: |
How to create high-performing teams, innovative products and lead thriving businesses? The Agile Compass shares hands-on knowledge from 20+ years of experience in industries worldwide. Matthias is a Silicon Valley veteran and has been awarded the Agile Thought Leader award in 2022. His unique approach focuses on the human side of creating thriving organizations.
Most agile transformations don’t fail because “people resist change”. They fail because we design the change in a way that produces resistance – by running it like a Secret Change Club. A small circle meets. Plans. Aligns. Decides. And to everyone else it looks like a black box transformation – something is happening somewhere, but nobody can see what, why, or what’s coming next. And when people can’t see what’s going on, they don’t fill the gap with optimism. They fill it with stories: “They...
Hey – quick note from the field. Most transformations I see still start with training and a rollout plan… and then people wonder why nothing *really* changes. In this issue, I’ll show you the first move I use instead. Why I start with people, observation, and evidence – and how that speeds everything up. Most agile transformations start the same way: pick a team. Train them. Coach them. Roll the next team. Repeat until the whole company has been “converted.” It can work. But it’s also how you...
I’m opening up my Scrum Master and Product Owner trainings to the public this year. I’ve been running these formats in-house for client teams for a while – and this year I wanted to make them available beyond company walls, too. What makes my approach a little different Impressions from past Scrum trainings There are many solid Scrum trainings out there. Mine just leans extra hard into experiential learning. That means: Games & simulations instead of “just” talking about Scrum Realistic...