Ever seen a team celebrate record-high velocity while customers quietly vanish? This satirical fable will make you laugh, cringe, and maybe rethink what you measure next sprint. The Velocity Cult(A modern corporate fable about rewarding A while hoping for B) Let me tell you about Sophie. She joined bright-eyed, caffeinated, and carrying just enough imposter syndrome to fit right in. Day one, her manager pointed at the wall-sized Jira dashboard glowing with KPI green. Clear goal. No ambiguity. Sprint 1She closed a few tickets. It felt good. Sprint 2Sophie refined her craft. Her masterpiece:
Velocity spiked. Sprint 3Sophie published The Art of Story Hygiene. Someone asked about customer outcomes. Customers remained unchanged. Sprint 4She built a Slack bot that chimed “+5 Velocity!” when a ticket closed. The office printer jammed on certificates. Sprint 6A new engineer asked, “Shouldn’t we focus on outcomes?” Silence. Sophie smiled the way you smile at a toddler holding a knife. The bot chimed. Sprint 10Automation arrived. Velocity reached orbit. Sophie opened a ticket: “Add missing features (research) — 13 pts.” Sprint 52Velocity doubled, then tripled. Sophie was promoted to teach Velocity Discipline across the org. Then, one quiet afternoon, the product was sunset. EpilogueSophie kept a screenshot of the final dashboard. The company filed it under “Post-Mortem Exhibit A.” Months later, somewhere else, a manager pointed to a fresh dashboard and told a new hire: MoralIf your people don’t share the vision, they’ll follow the metric. As Steven Kerr warned in his classic, “On the Folly of Rewarding A While Hoping for B,” reward A while hoping for B, and you’ll get more A and less B. So stop rewarding points. FAQQ: Is “The Velocity Cult” based on a true story? Q: What’s the real lesson here? Q: How can we avoid becoming Sophie’s company? Explore further: |
How to create high-performing teams, innovative products and lead thriving businesses? The Agile Compass shares hands-on knowledge from 20+ years of experience in industries worldwide. Matthias is a Silicon Valley veteran and has been awarded the Agile Thought Leader award in 2022. His unique approach focuses on the human side of creating thriving organizations.
I’m opening up my Scrum Master and Product Owner trainings to the public this year. I’ve been running these formats in-house for client teams for a while – and this year I wanted to make them available beyond company walls, too. What makes my approach a little different Impressions from past Scrum trainings There are many solid Scrum trainings out there. Mine just leans extra hard into experiential learning. That means: Games & simulations instead of “just” talking about Scrum Realistic...
Why your breakthrough ideas die before they ever start – and why the root cause sits in the portfolio layer, not the teams. You’re Killing Breakthroughs Before They Even Begin Innovation collapses at the portfolio layer – long before the work starts Let me start with a few scenes you’ve probably lived through: Approval for an innovation initiative requires a detailed feature list and effort estimation – before a single customer has been interviewed. A team is told to produce a 10-year ROI...
Many teams leave agile workshops inspired, only to revert to old behaviors days later. This article explains why agile values fade so quickly and shows one effective way to make them stick long after the session. How do I make agile values stick after the workshop? One great way to make agile values stick after the workshop is by creating emotionally memorable experiences that people practice together, remember later, and recognize in their daily work, for example through experiential games...