Ever seen a team celebrate record-high velocity while customers quietly vanish? This satirical fable will make you laugh, cringe, and maybe rethink what you measure next sprint. The Velocity Cult(A modern corporate fable about rewarding A while hoping for B) Let me tell you about Sophie. She joined bright-eyed, caffeinated, and carrying just enough imposter syndrome to fit right in. Day one, her manager pointed at the wall-sized Jira dashboard glowing with KPI green. Clear goal. No ambiguity. Sprint 1She closed a few tickets. It felt good. Sprint 2Sophie refined her craft. Her masterpiece:
Velocity spiked. Sprint 3Sophie published The Art of Story Hygiene. Someone asked about customer outcomes. Customers remained unchanged. Sprint 4She built a Slack bot that chimed “+5 Velocity!” when a ticket closed. The office printer jammed on certificates. Sprint 6A new engineer asked, “Shouldn’t we focus on outcomes?” Silence. Sophie smiled the way you smile at a toddler holding a knife. The bot chimed. Sprint 10Automation arrived. Velocity reached orbit. Sophie opened a ticket: “Add missing features (research) — 13 pts.” Sprint 52Velocity doubled, then tripled. Sophie was promoted to teach Velocity Discipline across the org. Then, one quiet afternoon, the product was sunset. EpilogueSophie kept a screenshot of the final dashboard. The company filed it under “Post-Mortem Exhibit A.” Months later, somewhere else, a manager pointed to a fresh dashboard and told a new hire: MoralIf your people don’t share the vision, they’ll follow the metric. As Steven Kerr warned in his classic, “On the Folly of Rewarding A While Hoping for B,” reward A while hoping for B, and you’ll get more A and less B. So stop rewarding points. FAQQ: Is “The Velocity Cult” based on a true story? Q: What’s the real lesson here? Q: How can we avoid becoming Sophie’s company? Explore further: |
How to create high-performing teams, innovative products and lead thriving businesses? The Agile Compass shares hands-on knowledge from 20+ years of experience in industries worldwide. Matthias is a Silicon Valley veteran and has been awarded the Agile Thought Leader award in 2022. His unique approach focuses on the human side of creating thriving organizations.
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